Professional Cart Solutions

Contact Us

Sale and Administration
Professional Cart Solutions
P.O. Box 5511
Bay Shore, NY 11706
Phone: 800-326-9897
Fax 866-666-4815
Email: sales@professionalcartsolutions.com

Free 1 Hour Set-up and Consultation

All shopping cart accounts receive a free 1-hour set-up and consultation call from one of our cart specialists. To make an appointment, please email sales@professionalcartsolutions.com.

Shopping Cart User's Guide

Our online user guide provides in-depth and comprehensive information about the shopping cart. Click here to access the guide.

Technical Support for Existing Clients
Phone: 705-792-5299

Please have your 5-digit merchant ID available when you call. This line is for technical support inquiries only. Our support staff is available to assist you from 10AM to 8PM Eastern/NY Time.

Ticket-Based Technical Support System

To access our ticket-based helpdesk, please log in to your shopping cart account, click the "Support" link on the upper right hand side of the page and then click the "Open a New Ticket with Support" link. A case will be opened and you will receive a ticket number. You can use that number to view your case at any time from any web browser.

Search our Knowledge Base

To access our Knowledge Base, please log in to your shopping account, click the "Support" link on the upper right hand side of the page and then click the "Search our Knowledge Base" link. From there, you should be able to search our extensive Knowledge Base using keywords to download answers to many frequently asked questions.