Sale and Administration Professional Cart Solutions P.O. Box 5511 Bay Shore, NY 11706 Phone: 800-326-9897 Fax 866-666-4815 Email: sales@professionalcartsolutions.com

Shopping Cart User's Guide Our online user guide provides in-depth and comprehensive information about the shopping cart. Click here to access the guide.

Technical Support for Existing Clients Phone: 705-792-5299 Please have your 5-digit merchant ID available when you call. This line is for technical support inquiries only. Our support staff is available to assist you from 10AM to 8PM Eastern/NY Time.

Ticket-Based Technical Support System To access our ticket-based helpdesk, please log in to your shopping cart account, click the "Support" link on the upper right hand side of the page and then click the "Open a New Ticket with Support" link. A case will be opened and you will receive a ticket number. You can use that number to view your case at any time from any web browser.

Search our Knowledge Base To access our Knowledge Base, please log in to your shopping account, click the "Support" link on the upper right hand side of the page and then click the "Search our Knowledge Base" link. From there, you should be able to search our extensive Knowledge Base using keywords to download answers to many frequently asked questions.